GENERAL TERMS

The owner and operator of this website is the Company with the name "Total Look EE", and the distinctive title Achilleas Accessories, whose registered office is located at: Souliou 1, TK 10678, Athens.

1 Introduction

Before visiting our online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store located at www.achilleasaccessories.gr the www.achilleasaccessories.com .

In these conditions, the user can find any useful information about the operation of the online store. A user of the website is anyone who visits it with the purpose of purchasing products available on it. For any question, query, or clarification regarding the terms and conditions of this contract, or for comments and complaints regarding our website, you can contact the Company at the address of the main store: Sitias 1A in Agios Anargyrou, TK 13561 or at the telephone number 210-9888649.

The user of the website automatically accepts these Terms if he chooses to register as a member of it. The use of our online store and the services we offer presupposes the unreserved acceptance of these Terms by the users. In the event that any user disagrees with these Terms, they are asked not to use this website.

The Company has the right at any time and without warning to revise, modify or cancel these Terms unilaterally, at the same time updating this text for any change or addition. Each user uses this website at their own risk.

2. In general

The user of this website, by accepting the terms, is obliged, when entering into any form of contract with our online store, to accurately provide the complete and true information requested for the successful conclusion of a valid contract with it. Our online store collects only those personal data that are absolutely necessary for the safe processing and execution of our customers' orders. Your personal user data is taken by the Company as absolutely sacred, is not shared with third parties/companies and is used exclusively for the benefit of users.

Users who register in order to complete an order and proceed with a purchase are classified as Customers. They are procedurally registered as Customers through the "New User Registration" and/or "New Customer" option on the website's home page and/or through the "Account Creation" process and their respective acceptance by our online store www.achilleasaccessories.gr the www.achilleasaccessories.com .

The Company is committed to the validity of the information listed on its website, both in terms of the exact details displayed and those provided, by the online store of services, subject to any technical or typographical errors, which cannot be foreseen or have occurred unintentionally or interruptions of the website due to force majeure.

The Company is entitled at any time and without warning to change the nature and content of this website, as well as suspend or interrupt its operation temporarily or permanently. The operation of this website may also be interrupted or suspended or hindered for reasons beyond the Company's control or will.

The prices of the online store are the same as the physical store, but the discounts are different.

3. Limitation of Liability

The Company is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not responsible towards the users/customers, for damages that may arise from the execution/or non-execution of their order. The online store cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability. At the same time, it is not responsible for any legal claims (civil and/or criminal in nature), nor for any damage (positive, special, or collateral which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.), which arises for users/visitors of this website, or for third parties, due to a reason related to the operation or non-operation and/or the inability to use the website and/or to provide services and/or information available through it and/or from any unauthorized interference by third parties with products and/or services and/or information available through it.

Users-customers are solely responsible for the evaluation and selection of the products offered by the online store and bear no responsibility in relation to the correctness of the users' selection.

Our company is not responsible for shortages in the availability of products due to force majeure, weather phenomena, fire, supplier strikes, illegal behavior of third parties and in general reasons that cannot be attributed to the fault of the Company. In the event of a defective or problematic product, the customer must contact a representative of the online store with the commitment on the part of the Company for immediate service.

The Company is not responsible for any temporary or permanent inability to provide its services and for delays in the acceptance and execution of orders and delivery of the ordered products due to reasons not attributable to it, such as - indicatively - reasons of force majeure, extreme weather events, natural disasters, emergency situations, strikes, fire, malfunctions of cooperating courier companies, accidental deterioration or destruction of products before delivery to the user and after they are given for shipment , illegal interventions by the counterparty or a third party, malfunction of the Internet Payment Processing provider (Bank) or the hosting service provider (Host Provider) or the Internet service provider (ISP) or the access service provider (Access Provider) or the user's terminal equipment, incorrect provision of information by the user and in general for any incident that prevents the smooth fulfillment of its contractual obligations. The Company's responsibility is limited to its contractual obligations with the consumer and it will make every effort to meet them within a reasonable period of time.

Finally, the Company is not bound by the availability of the products, as stated in the online store, but undertakes the obligation to inform users in the event that the availability of a product ordered is different from that stated on the website.

4. Intellectual Property Rights

This website and its content, including images, graphics, photographs, plans, texts, informational material, services and products provided, trademarks, brands, distinguishing features, any form of data, software, unless otherwise stated for specific rights of third parties, are the intellectual and industrial property of the Company and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Also, anything transferred, retransmitted or sent through the website constitutes the property of the Company as long as this is possible and legal.

Intellectual property is acquired without the need for any further wording and without the need for a contract or a non-infringement clause.

Any copying, modification analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, rental, storage, printing, creation of derivative work or misleading the public about the real provider of the website and its content is expressly prohibited.

The names, images, logos, trademarks and distinctive features that represent the Company and that appear on the website are the property of the Company or third parties and are protected by Greek, European and international intellectual and industrial property laws. Their use is expressly prohibited without the prior written permission of the Company or their legal owner. Products, brands, trademarks and distinguishing features of third parties, which appear on this website, are their intellectual and industrial property, and they are solely responsible for them.

5. User Responsibility

Users of this website agree that they will not use the respective online store to send, post, email or otherwise transmit any Content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, libelous, is a violation of another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way , is not entitled to be transmitted under the law or contractual or managerial relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of a third party, contains software viruses or any other codes, files or programs, designed to interrupt, damage, destroy or destroy equipment of the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any Content is used to collect or store personal data about other users.

6. Security

The Company recognizes the importance of the issue of the security of the Personal Data of users-customers as well as electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure the maximum possible security. All information, which is related to the personal information of users-customers and their transactions, is secure and confidential.

The security of the online store is achieved by methods such as identification and entry of the customer with information that he has declared, ensuring the Privacy of the Transfer of Personal Data, encryption wherever personal data is entered on the site, Confidentiality of Transactions.

All information transmitted by the user to the Company is confidential, only a few persons authorized by the Company have access to it, and the Company has taken all necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided.

In any case, the Company in no way discloses or makes public the personal data and information of the user-clients. The personal data made available to the Company are used exclusively for the correct execution of transactions. All information is encrypted and stored with absolute security.

7. Purchase - Payment - Shipping of Products

To make purchases in the online store, the user must complete his registration by providing his details (name, email address, date of birth, etc.). To select the products, he can browse the categories and add the products he wants to the "Cart".

Payment for the order can be made by:

- Bank deposit

- Pay on delivery

- Credit or Debit Card

- Paypal

- Viva Payments

All online payments via credit card or Paypal are made in the secure environment of the cooperating Bank or the Paypal online payment platform.

The customer has the option to choose if he wants a Receipt or Invoice, while at the same time he has the option to send the order to an address different from the one he has stated in his details.

The shipments of the products are made by a courier company throughout Greece, within 1-3 working days and by a transport company abroad, within 10-14 days.

The shipping costs for the whole of Greece are €2.90, while for abroad the charges vary according to the kilos. In any case, the customer is informed by the Company of the corresponding charges.

8. Returns

In the case of a product return, the customer must first contact the Company and the manager of the online store, at sales@achilleasaccessories.gr , or on the phone 210-9888649 (Monday – Friday 10:00 – 16:00). Communication must be made within 10 working days.

In the case of a defective product, the Company undertakes its replacement, in communication with the Customer.

In the case of a non-defective product, the customer must provide the reasons why he wishes to return the product. Afterwards, it must be returned in its original condition, unworn and with its markings (tags, tags, etc.). Exceptions are products that are on sale.